The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Finalise investigation
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Administrative requirements for finalising the investigation are completed in accordance with organisational policy and procedures. Completed |
Evidence:
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Investigative requirements for finalising the investigation are undertaken in accordance with legislation, policy and procedures and public sector standards. Completed |
Evidence:
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Recovery action is considered and the decision is recorded in accordance with organisational policy and procedures. Completed |
Evidence:
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Management is advised on the outcome of the investigation. Completed |
Evidence:
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Confidentiality of information gathered in the investigation process is maintained where appropriate. Completed |
Evidence:
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Handle complaints and appeals
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Complaints and appeals are received and dealt with in accordance with legislation, organisational policy and procedures for complaint handling. Completed |
Evidence:
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Legislation relating to complaints and appeals and the potential role of the ombudsman are considered, and responses are timely and provided in accordance with their requirements, when applicable. Completed |
Evidence:
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Prepare an investigation report
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A finalisation report is prepared in relation to the findings and submission of evidence. Completed |
Evidence:
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The report is prepared with recommendations for subsequent action, if relevant. Completed |
Evidence:
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The report is prepared in accordance with organisational requirements for content and format, and is referred to management and media liaison in accordance with organisational policy and procedures. Completed |
Evidence:
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Self-assessment of the conduct of the investigation is undertaken and verbal and written briefings are provided in accordance with organisational requirements, highlighting successful processes and outcomes and suggesting future improvements. Completed |
Evidence:
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Use investigation outcomes
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External organisations are informed of outcomes if applicable and this action documented. Completed |
Evidence:
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Organisational systems are updated regularly to contribute investigation results to statistics, trends and precedents. Completed |
Evidence:
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